ALL ORDERS SHIP FROM THE USA DIRECT TO CANADA All orders placed on our website are shipped from our warehouse in Bolingbrook U.S.A to CANADA.We have worked hard to find the best shipping methods possible for our Canadian customers!
Carriers Used to Ship to Canada
We will ship your package to you privately. We ship orders to Canada using USPS, DHL and UPS. On average, deliveries usually take between 4 to 8 business days depending on which carrier you choose.
How long will it take to receive my order in Canada?
We ship 95% of our packages the same or next day directly from our warehouse in Bolingbrook, Illinois. On average, we usually see orders being delivered usually within 4 to 8 business days. However on occasion orders may delivered even later depending if there are any customs issues. Delivery times will be different depending on the carrier you choose.
What's the shipping cost to Canada?
The shipping cost of your order to Canada depends on the weight of your order. Once you go through the checkout process it will show you the cost of shipping to your location based on the overall weight of the order.
What to Expect After I Place My First Order?
If you have never placed an order with BestPriceNutrition.com, thank you for making a purchase. We will do everything we can to make it a seamless process. We ship out 95% of our package the same or next day. You can see all our happy customers on our Facebook page, which has over 50,000 fans! Also expect some great samples along with your order!
What if My Order Arrives Damaged?
Contact Best Price Nutrition through our free Live Chat function or email us at info@bestpricenutrition.com as soon as possible. We will need proof of the damage which can be given with a photo of: the items in the order, the invoice, and the packaging you received this in. For damaged products, we may issue a store credit for you. We need to be notified of any damaged products with 72 hours of receiving your delivery.
What Will the Shipping Box Look Like?
Your product will be shipped in a discreet, blank cardboard box. It will not have our logo on the outside or any indication of what the items are inside the package. We aim to make the boxes as plain as possible to avoid customs opening the package up and assessing tax or duty.
Do you Fraud Check International Orders?
Absolutely. While we have proprietary technology and methods on how we check orders for fraud, we will say that we start by checking the following pieces of information:
- IP address
- Credit card details
- Shipment addresses
In Stock vs. Out of Stock
If your product is listed as "in stock" on our website, it will ship out the same or next business day. We do not ship on weekends. If the product is listed "out of stock" or "ships out in 1-2 business days", it will ship once we have the product in stock. Whether the product is "in stock", "out of stock" or "ships in 1-2 business days", you will be billed immediately.
Payment Methods
- Visa, MasterCard, American Express, Discover and more.
Customs & Country Regulations
Please know that we do try to adhere to each countries individual import policies. While we do our best to make sure that we don't ship prohibited products into Canada, it is up to you to double check your countries import policies before ordering. Orders that are seized by your local customs can not be refunded however orders that are returned to us will be refunded the full amount minus shipping charges. The following products we know are currently restricted in Canada: DHEA, Pregnenolone, Androstenedione, Human Growth Hormone and products containing Vitamin K.
Package Descriptions / Value
For international packages, the customs form will be affixed to the outside of your box. This will list each item name and the total quantity of that item in the package. Due to International Law, we cannot adjust or change the description of your order. We constantly research and communicate with customs agencies and shipping carriers worldwide to ensure you package has the highest chance of arriving safely and quickly.
We do not include shipping costs in the total of your declared value. Any coupons, rewards, or other discounts are removed from the value of your order to reflect the actual price of the items, which helps lower the Declared Value. Due to International Law, we cannot adjust or change the value of your order.
Prohibited and Returned Items
While we do our best to stay on top of customs laws in most major shipping destinations, it is ultimately your responsibility to check if the products you have ordered are allowed in your country before you order. If your package is stopped by customs and returned to us, we can give you a full refund minus shipping and return shipping (if applicable) costs when we receive the package back. Unfortunately if your package is seized and destroyed we're not able to offer a refund.
Some examples of prohibited items in Canada are:
- DHEA
- Pregnenolone
- Androstenedione
- Human Growth Hormone
- Products containing Vitamin K
Duties & Taxes
You are responsible for all duties and taxes on your package.
Tips for Shipping to Canada
1) Your shipping address, phone number and email address. Please make sure your shipping address, phone number and email are full and complete. The phone number or email may be used by the shipping company to contact you in case they have problems delivering your order.
2) Getting Through Customs. We make sure to package your order discreetly, but the easiest way for a package to get through customs is to not order anything that is illegal in your country.
