BestPriceNutrition.com Offers Discreet Packaging, Many Payment Methods and the Fastest Delivery Options to Japan. (See Translated Page)
ALL ORDERS SHIP FROM THE USA DIRECT TO JAPAN All orders placed on our website are shipped from our warehouse in Bolingbrook IL U.S.A to Japan. We have worked hard to find the best shipping methods possible for our Japanese customers!
Because we use local processors unlike other supplement companies, you will never be billed for exchange rate fees or foreign transaction fees!
Carriers Used to Ship to Japan
We will ship your package to you privately. We ship orders to Japan using UPS Worldwide Saver and UPS Worldwide Expedited. The carrier we use will depend on the weight and value of your order. In our experience, we have found that packages with a smaller value (under $50 USD) and also light weight usually receive the smoothest process into Japan with regards to customs and delivery time. On average, deliveries usually take between 4 to 10 business days depending on which carrier you choose
UPS International Economy (Limited Tracking)
- High Percentage of Delivery Success
- Cheap Rates
- Available on all Orders up to 4.4lbs
- On average, takes about 8 to 10 days for delivery to Japan
UPS Worldwide Saver (Tracking)
- High Percentage of Delivery Success
- Available on all Orders up to 150lbs
- On average, takes about 1 to 3 days for delivery to Japan
UPS Worldwide Expedited (Tracking)
- High Percentage of Delivery Success
- Available on all Orders up to 150lbs
- On average, takes about 2 to 5 days for delivery to Japan
How long will it take to receive my order in Japan?
We ship packages received before 2 PM CT the same day. Orders received after are shipped the next day directly from our warehouse in Bolingbrook, Illinois. Time in transit is indicated next to the available shipping methods. Your product will be shipped in a discreet, blank cardboard box or plain padded envelope if the size of the item warrants it.
What's the shipping cost to Japan?
The shipping cost of your order to Japan depends on the weight of your order. Once you go through the checkout process it will show you the cost of shipping to your location based on the overall weight of the order.
What to Expect After I Place My First Order?
If you have never placed an order with BestPriceNutrition.com, thank you for making a purchase. We will do everything we can to make it a seamless process. We ship out 95% of our package the same or next day. You can see all our happy customers on our Facebook page, which has over 50,000 fans! Also expect some great samples along with your order!
What if My Order Arrives Damaged?
Contact Best Price Nutrition through our free Live Chat function or email us at info@bestpricenutrition.com as soon as possible. We will need proof of the damage which can be given with a photo of: the items in the order, the invoice, and the packaging you received this in. For damaged products, we may issue a store credit for you.
What Will the Shipping Box Look Like?
Your product will be shipped in a discreet, blank cardboard box. It will not have our logo on the outside or any indication of what the items are inside the package. We aim to make the boxes as plain as possible to avoid customs opening the package up and assessing tax or duty.
Do you Fraud Check International Orders?
Absolutely. While we have proprietary technology and methods on how we check orders for fraud, we will say that we start by checking the following pieces of information:
- IP address
- Credit card details
- Shipment addresses
In Stock vs. Backorder Status
If your product is listed as In Stock on our website, it will ship out the same or next business day. We do not ship on weekends. If the product is listed Out of Stock or Backordered, it will ship once we have the product in stock. Whether the product is in stock or on backorder, you will be billed immediately.
Payment Methods
- Visa, MasterCard, American Express, Discover and more. Our payment processor is a local processor so you will never have to pay any foreign transaction fees.
Customs & Country Regulations
It is your responsibility to check if the products you have ordered are allowed in your country before you order. If your package is stopped by customs and returned to us, we can give you a full refund minus shipping and return shipping costs (if applicable) when we receive the package back. Unfortunately if your package is seized and destroyed we're not able to offer a refund. The following items are some of what are not allowed to be imported into Japan: Kelp, Hoodia, Aloe, (except aloe vera), Vanilla, Flour, Barley, Corn meal, Raw Rice, Nuts, Seeds, Raw Beans, Products containing Hemp, Pet Foods, Pet Supplements, Meat products, (such as Jerky). Items in which only a two-month supply of the product at a time can be imported include: Melatonin, Yohimbe, DHEA (Including 7-Keto DHEA), 5-HTP, Potassium Iodine/Iodide and Taurine. If one bottle contains more than a two-month supply or multiple bottles are purchased, the items will be confiscated by customs.
Package Descriptions / Value
For international packages, the customs form will be affixed to the outside of your box. This will list each item name and the total quantity of that item in the package. Due to International Law, we cannot adjust or change the description of your order. We constantly research and communicate with customs agencies and shipping carriers worldwide to ensure you package has the highest chance of arriving safely and quickly.
We do not include shipping costs in the total of your declared value. Any coupons, rewards, or other discounts are removed from the value of your order to reflect the actual price of the items, which helps lower the Declared Value. Due to International Law, we cannot adjust or change the value of your order.
Prohibited and Returned Items
Based on the laws of your country, some items may not be available for shipping to your country. We are unable to keep up with what supplements are not allowed as we ship to over 120 countries. It is ultimately your responsibility to check if the products you have ordered are allowed in your country before you order. If your package is stopped by customs and returned to us, we can give you a full refund minus shipping and return shipping (if applicable) costs when we receive the package back. Unfortunately if your package is seized and destroyed we're not able to offer a refund.
Some examples of prohibited items are Kelp, Hoodia, Aloe, (except aloe vera), Vanilla, Flour, Barley, Corn meal, Raw Rice, Nuts, Seeds, Raw Beans, Products containing Hemp, Pet Foods, Pet Supplements, and Meat products, (such as Jerky).
Duties & Taxes
We currently offer DDP (Delivery and Duties PAID) and one DDU (Delivery and Duties UnPaid) for orders going to Japan. The Economy International Airmail shipping option, is the DDU method and is only available for packages 4.4 pounds (2 kg) or less. Your mail carrier may or may not collect duties and taxes for the Economy method. Although this is rare, as these packages often make it to the customer tax & duty free. If you choose a DDP method, we collect the taxes and duties during checkout, and therefore you do not have any remaining taxes and/or duties due upon delivery.
Tips for Shipping to Japan
1) Your shipping address, phone number and email address:
Please make sure your shipping address, phone number and email are full and complete. The phone number or email may be used by the shipping company to contact you in case they have problems delivering your order.
2) Getting Through Customs
In our experience, we have found that packages with a smaller value (under $50 USD) and also light weight usually receive the smoothest process into Japan with regards to customs and delivery time
